High Desert Museum Job Opportunity – Visitor Safety and Security Specialist
Title: Visitor Safety and Security Specialist
Division: Visitor Services
Classification: Hourly, full-time, nonexempt
Directly supported by: Visitor Experience Manager
Directly supports: N/A
Salary Range: $20.00 an hour
About us
The High Desert Museum opened in Bend, Oregon in 1982. As an interdisciplinary museum, it shares the stories of the High Desert region through cultures, art, history and the natural world to convey the wonder of the High Desert region, which spans across 11 states of the Intermountain West. The Museum features 100,000 square feet of indoor space, which includes two permanent exhibitions and three changing galleries, and outdoor exhibits beyond the main building that include the Autzen Otter Exhibit, the Donald M. Kerr Birds of Prey Center and the 1904 High Desert Ranch. The Museum also offers a range of programs, from summer Kids Camps to wildlife photography workshops. In FY2023-24, which ended on June 30, 2024, the Museum welcomed nearly 225,000 visitors, more than double the size of Bend.
The Museum is a private, 501(c)3 nonprofit organization. It has become the largest cultural institution in Oregon east of the Cascades over the last four decades and today is accredited by the American Alliance of Museums, is a Smithsonian Affiliate, was the 2019 recipient of the Western Museums Association’s Charles Redd Award for Exhibition Excellence and was a 2021 recipient of the National Medal for Museum and Library Service.
About this job and what you’ll do
The Visitor Safety and Security Specialist is responsible for assisting and maintaining public safety, keeping a secure environment, and providing excellent customer service to Museum visitors in various highly dynamic environments. Workdays for this position are Thursday through Sunday.
The Museum provides strong health and welfare benefits, plus 10.5 paid holidays, your birthday off, and three personal days per calendar year (this will be prorated based on hire date). You will also accrue two weeks of paid vacation per year for the first year of employment.
About who you are
You enjoy engaging with the public and can facilitate positive conversations to inform visitors on how behaviors can impact Museum wildlife and the overall visitor experience. You can respond to emergencies including medical, lost persons, alarms etc., and coordinate with first responders. You love learning about Museum exhibits and the High Desert to successfully field a variety of visitor questions. You are able to and enjoy walk miles on the Museum grounds year-round, including in the varied weather of summer and winter.
Want to learn more?
For a detailed job description listing the essential functions of this position and the education, experience, and skills requirements, click here.
Importantly, we recognize and honor that the qualifications required to excel in this position can come from a range of both professional and lived experiences. In the job description we describe what we believe to be important qualifications for a candidate to have while remaining open to the diversity of experiences that can lead to these skill sets. Position descriptions are at times presented in a way that leaves qualified candidates feeling unwelcome, intimidated, uncomfortable and/or unqualified to apply. Recognizing that, we strongly encourage anyone who feels passionate about this work and believes they have what it takes to thrive in this role to apply.
Want to apply?
Please email PDFs of your resume & cover letter to: jobs@highdesertmuseum.org
The Museum provides an equal employment opportunity to all persons without regard to race, color, national origin, religion, sex, sexual orientation, gender identity/transgender status, age, disability, veteran or marital status, genetic information or any other characteristic protected by applicable law.
Mission
The High Desert Museum wildly excites and responsibly teaches through innovative, interdisciplinary experiences, creating connection to and dialogue about the High Desert.
highdesertmuseum.org/job-opportunities